For Agencies

A hosting partner you can safely put in front of a client.

Recommending a host is a reputation decision. luroConnect carries the infrastructure, the deployments, and the 3 a.m. emergencies, so your recommendation makes you look good and keeps looking good.

Partner agencies Develo Evrig IndGlobal Aureate Labs

The recommendation-risk problem

When hosting fails, the agency gets the call.

Every agency has lived it: the client's site goes down, the host's dashboard says all green, and suddenly it's your team's problem — your reputation, your weekend, your unbilled hours.

That's why hosting recommendations feel risky. You're not evaluating a vendor; you're deciding whose failures you're willing to answer for.

luroConnect is built to be the recommendation that doesn't come back to bite. Fully managed operations, a 99.95% uptime SLA, sub-15-minute response times, and, most importantly, support that can actually tell you what went wrong.

99.95% Uptime SLA
<15 min Average response time
24×7 Fully managed operations
Diagnosis Not deflection

Application-aware triage

“Server's fine, must be your code” — words we never say.

The most expensive sentence in agency-host relationships is the ticket bounced back with “infrastructure is healthy.” Your developers burn hours proving a negative while the client watches the clock. Because luroConnect support is application-aware, we investigate incidents at the application level and come back with a diagnosis, not a deflection:

When it's infrastructure

We say so, and we've usually already fixed it.

When it's application behavior

We tell you precisely what we found: which service, which pattern, what triggered it, so your team starts from the answer, not from zero.

When it's ambiguous

We work it jointly instead of throwing it over the wall.

In practice: an intermittently slow application where every infrastructure metric read normal. Instead of returning the ticket, our engineers traced it through the stack to a resource-exhaustion pattern inside the application layer, documented the mechanism, and handed the dev team a specific fix.

Your developers ship features. Nobody plays detective.

Devops off your plate

Your team writes code. We run the pipeline and stay on call.

Cloud hosting is great for clients and quietly expensive for agencies. Someone has to own deployments, environments, monitoring, and incidents. And someone has to keep real AWS or GCP expertise on staff when cloud isn't your core skill, usually your senior developer, at your margin's expense.

The same pipeline discipline applies whether the project is Magento, Odoo, or a Node.js service: one operational model across your whole client portfolio.

With luroConnect, that load moves to us.

Managed CI/CD

Repeatable builds, one-command deploys, and instant rollback. Every release is keyed and reversible.

Staging environments

Mirror production, restored on request.

Deploy at will

Your team releases when the code is ready, not when a maintenance window opens.

Monitoring and incident response, 24×7

We watch it, we get alerted, we respond.

The commercial program

20% recurring commission. And we never compete for your work.

The partner program is designed to be worth having as a line of business, not just a referral favor.

We are not an agency. We don't build features, we don't pitch redesigns, and we don't want your client's development budget. The boundary is structural, not a promise.

Commission
20% of recurring hosting revenue, for as long as the client stays
Deal registration
Your client relationships are protected. Registered deals are yours
Scope boundary
We do hosting and operations only. Development, design, and strategy stay yours. Always
Client structure
Contract with the client directly, or bill through your agency: a contract structure, not white-labelling. Either way we work openly as the named hosting partner, and your relationship is registered and protected
Portfolio coverage
We can host what else your clients run: one hosting partner instead of three

Co-selling

We help you win the pitch — as a named partner at the table.

Hosting questions show up in your sales cycle whether you want them or not. We make them a strength:

Joint proposals and RFP responses

Architecture sections, SLAs, DR appendices, and cost comparisons, co-built with your team and presented jointly, with luroConnect named as the hosting partner.

Architecture reviews

Presented to the client as part of your engagement. Our name on our work.

A free proof of concept

De-risks your pitch: the prospect sees their own store running faster before they sign anything.

Direct access to senior engineers

For pre-sales technical questions, not a sales engineer reading a datasheet.

We'll speak to your prospect directly

Put us on the call. Clients often decide faster when they can question the engineers who will actually run their infrastructure.

We've co-authored full RFP responses with partner agencies: warm-standby architecture, performance comparisons, SLA schedules. They helped partners win deals they'd otherwise have needed an infrastructure team to bid on.

Migrations and multi-client operations

Migrations that don't consume your sprint.

Hosting migrations are where agency-host relationships usually go wrong: vague responsibilities, surprise agency workload, and downtime risk that lands on you.

Ours are planned, rehearsed, and executed by luroConnect engineers, with a clear who-does-what agreed up front. Your team's involvement is typically limited to DNS coordination and a code review of environment configuration. Production stores, including complex, high-volume ones, have moved to luroConnect with zero downtime.

Across a portfolio, the leverage compounds

  • Consistent architecture and playbooks for every client
  • A dedicated support channel per client (Slack, WhatsApp, or Teams)
  • One partner who already knows every stack you've shipped

Onboarding your third client with us is dramatically easier than your first.

The partner path

Start with one client. Grow at your pace.

LEVEL 1

Refer

Introduce a client, we handle everything, you earn 20% recurring.

LEVEL 2

Co-sell

We join your pitches and proposals; hosting becomes part of how you win work.

LEVEL 3

Strategic

For agencies standardizing their portfolio on luroConnect: joint go-to-market, priority engineering access, and public partnership.

No certification treadmill, no quotas. The first client is how every partnership here has started.

Proof

Agencies already working this way.

Develo

Magento agency for eCommerce web development: results-driven digital solutions with a focus on Magento, Hyvä themes and B2B eCommerce.

Luke Collymore

Luke Collymore

MD, Develo

EVRIG

Adobe Commerce & Magento development company: 11+ years of experience with senior developers averaging 9+ years.

Vijay Golani

Vijay Golani

Co-Founder, EVRIG

Delivered with partners: Helios Watch Store (with IndGlobal) · Zeproc (with Aureate Labs)

View all partners →

Frequently asked questions

Will you try to sell development services to our client?

No. Hosting and operations are the entire business. Development, design, and strategy remain yours. This boundary is why agencies partner with us.

Who does the client contract with?

Both structures exist: most clients contract with luroConnect directly, and some agencies prefer the paperwork and billing to run through them. That is a contract structure, not white-labelling. Either way luroConnect is the named hosting partner, the SLA and accountability are ours, and your commission and client relationship stay registered and protected.

Do you work white-label?

No — and deliberately. We work as your named hosting partner: the client knows who runs their infrastructure and who answers when it matters. That transparency is part of what makes the recommendation safe.

What platforms do you support?

Deepest expertise in Magento and Adobe Commerce, with active production support for Odoo, Node.js/headless services, and WordPress. The support and CI/CD model is the same across all of them.

What does it cost the agency?

Nothing. There's no partner fee. The program pays you.

What if a client's project is on a stack you haven't listed?

Ask us. Application-aware support is a method, not a plugin list. If we can learn the application, we can support it.

One conversation. No commitment.

Bring us a client scenario, whether live, in pitch, or in trouble, and we'll tell you honestly whether we're the right fit and what it would look like.

Running a store yourself? See our For Merchants page.