For Merchants

Stop worrying about your website.

Your store, hosted on your own cloud, watched around the clock by engineers who understand the application — not just the server it runs on.

99.95%
Uptime SLA
<15 min
Average response time
<200 msec
Average TTFB

The problem

“The server is up” is not the same as “the store is working.”

A checkout that fails silently. A search index that stops updating. A queue that backs up until orders stall. None of these show up on a server monitor — everything looks green while your revenue drops.

Most hosting support stops at the server. When something breaks inside the application, the ticket bounces between your host and your developers while customers leave.

luroConnect support is application-aware. We monitor how your store behaves: orders, queues, caches, search, integrations. When something goes wrong, we investigate the application, not just the infrastructure. Often before you notice.

Peak events

Ready for your biggest day, not just an average one.

Sale events are when hosting either pays for itself or costs you the year. Flash sales, product drops, marketing spikes, BFCM: your store should treat peak traffic as an occasion, not an emergency. Before your peak events, we prepare with you:

Horizontal scaling

Tuned to your application: added traffic gets added servers, warmed up and verified before they take traffic — then scaled back down when the rush passes.

Cache strategy

Full-page cache with sale mode and stale-while-revalidate: pages serve from cache and refresh in the background, so the spike lands on cache, not your backend.

Database headroom

InnoDB buffer pool and query cache tuned to your data; ProxySQL cuts database load with connection pooling, query caching, and reads routed to a read-only replica.

A live watch

During the event itself: a performance dashboard, real-time alerts on slow pages and 5xx errors, and engineers on Slack or WhatsApp.

260%

One of our merchants grew revenue 260% and order volume 262% on the same architecture, with zero downtime across two migrations along the way.

Ownership and cost

Your cloud. Your data. Your bill — managed down.

luroConnect deploys into your own AWS or GCP account. You own the infrastructure, the data, and the billing relationship. We manage it.

We watch your cloud spend the way we watch your uptime. Rightsizing, reserved capacity planning, and removing waste are part of the service. Merchants routinely see hosting costs stay flat while the business grows.

Pricing is a fixed, predictable monthly fee. No surprise overages, no per-ticket billing.

See our honest pricing →
Traditional managed hosting luroConnect
Cloud account ownership The host's Yours
Billing visibility Bundled, opaque Your cloud bill, line by line
Data location & control Host-controlled You control it
If you ever leave Migration project The account was always yours
Cloud cost management Overages billed to you Monitored and actively reduced

Disaster recovery

“What happens if the site is gone tomorrow?”

Most merchants don't have a good answer. We make it a business decision instead of a hope.

Our tiered DR approach lets you choose the trade-off between cost, acceptable data loss, and time to recover: from timely offsite backups to warm standby to fully redundant architecture. You pick the tier that matches what an hour of downtime actually costs your business; we design, implement, and test it.

Every plan includes secure backups and a documented, rehearsed recovery path. You'll know your recovery time before you ever need it.

Security

Enterprise-grade security, without hiring a security team.

  • WAF with OWASP Core Rule Set, tuned to your application
  • Rule-based DDoS protection that challenges suspicious requests instead of blocking real customers: bots get stopped, shoppers never notice
  • A secure file system design that breaks the upload-to-execute attack cycle behind many store compromises
  • Vulnerability patching on a managed cadence, covering OS and stack
  • GDPR-aware operations, including staging environments restored with compliance in mind

When an attack comes (bot floods, endpoint abuse, card testing), you have engineers who have handled these incidents on production stores, on call 24×7.

What working with us looks like

Migration without downtime. Support without tiers.

STEP 1

Start with a free proof of concept

We build a working replica of your store on our architecture in your cloud account, so you can measure the difference before committing anything.

STEP 2

Migrate with zero downtime

Migrations are planned, rehearsed, and executed by our engineers. Our merchants have moved production stores with no downtime at all — twice, in one case.

STEP 3

Then, day to day

You talk to engineers, not a ticket queue. Support runs 24×7 on Slack, WhatsApp, or Teams, with an average response under 15 minutes. No tier-1 script readers, no outsourced second line. The people answering are the people who deployed and tune your stack.

Platforms

Deep commerce expertise. Application-aware by design.

Our support model is built around understanding your application, whatever it runs on.

If your stack isn't listed, ask. The approach is the same: know the application, own the outcome.

Magento / Adobe Commerce

Our deepest expertise, refined across years of production stores.

Odoo

Deployment, DR, and managed operations.

Headless and custom services

Node.js/TypeScript middleware, APIs, and modern storefronts.

WordPress / WooCommerce

Including headless architectures.

Proof

Real merchants. Measurable results.

Protein SE
260% Revenue growth
Flat Hosting costs
0 hr Downtime, two migrations
Read the ProteinSE case study →

“I like luroConnect. After creating 500+ websites in my lifetime, I think I have some experience with hosting...”

Anton Perlkvist

Co-Founder, Protein SE

Helios Watch Store Tennishub Zeproc
View all case studies →

Frequently asked questions

Do I have to leave my development agency?

No — we work alongside agencies every day. Your agency keeps building features; we handle infrastructure, deployments, and 24×7 support. Many of our merchants came to us through their agency.

Do you only support Magento?

No. Magento and Adobe Commerce are where our expertise runs deepest, and we actively support Odoo, Node.js services, and headless architectures. The application-aware support model is platform-independent.

Is my store too small — or too large?

Our architecture scales horizontally, so the same approach serves growing brands and high-volume stores. The free PoC will tell you exactly what your store needs, with no commitment.

What if I'm already on a managed platform?

That's the most common starting point. The PoC lets you compare performance and cost side by side before deciding anything.

Who owns the infrastructure if we part ways?

You do. It was always in your cloud account. No migration hostage situation, ever.

Ready for a faster, calmer store?

Get a free architecture review and a fixed-price hosting estimate within 48 hours.

If you're a development agency, see our For Agencies page. The partnership works differently, in your favor.