Honest Pricing

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Pricing

Our monthly support service on Service Level Agreement (SLA) is charged based on the complexity of your environment and the support level selected. All plans come with a basic subscription to luroConnect Insight dashboard. All fees are paid at the start of the month or term.

All plans require a one time setup fee. Multi month discounts are available.

What is Honest Pricing?

We understand a merchant would like to know what it costs to host a website without any surprises. That is why we have honest pricing – no hidden costs, AWS savings come directly to you, optimized hosting so you use only what you need. Above all, we charge a fixed monthly cost for the duration of the contract – even if your stack changes. Whats more, our monthly plans have a 1 month notice period. We exit, leaving your site in a working condition or help your migrate to your new provider. Truly no vendor lock-in.

That is what we mean by honest pricing!

 

  • Standard SLA with email and ticketing support, access on chat for triage
  • luroConnect Insight – dashboard, alerts & control panel
  • Daily (weekday) status report and weekly multi-point health check
  • Hosting service charge explanation
  • Offsite daily data backup
  • Support for any configured CDN
  • Secure file system including secure image upload
  • Edge security including basic DDoS protection, BOT monitoring & Blocking, IP & Country Blocking
  • Cache Configuration & Healing (varnish, redis, mysql)
  • Peephole maintenance mode
  • CI/CD with rollback

 

  • Growth SLA with email and ticketing support, access on chat for triage
  • luroConnect Insight – dashboard, alerts & control panel
  • Daily (weekday) status report and twice a week multi-point health check
  • Hosting service charge explanation
  • Offsite daily data backup
  • Support for any configured CDN
  • Secure file system including secure image upload
  • Edge security including basic DDoS protection, BOT monitoring & Blocking, IP & Country Blocking
  • Cache Configuration & Healing (varnish, redis, mysql)
  • Peephole maintenance mode
  • CI/CD with rollback

 

  • Professional SLA with email and ticketing support, access on chat for triage
  • luroConnect Insight – dashboard, alerts & control panel
  • Daily status report and 4-times-a-week multi-point health check
  • Hosting service charge explanation
  • Offsite daily data backup
  • Support for any configured CDN
  • Secure file system including secure image upload
  • Edge security including basic DDoS protection, BOT monitoring & Blocking, IP & Country Blocking
  • Cache Configuration & Healing (varnish, redis, mysql)
  • Peephole maintenance mode
  • CI/CD with rollback
  • 2 server fixed architecture
  • Magento single store / website
  • Horizontal scaling server architecture
  • Magento multi-store
  • Cron, Redis, ES and DB separate servers (Optional)
  • Separate admin server with auto shutoff when not in use
  • WordPress blog on same or different domain
  • Smart cache warmer
  • Multi server autoscaling architecture in private VPC
  • Proxysql for improved db performance
  • Support for PWA including vue-storefront / PWA Studio
  • WordPress blog on same or different domain
  • Backup taken from slave
  • Web Application Firewall (Modsecurity) with configurable rules
  • Bespoke Disaster Recovery Plan
  • Slow log analysis and tracing help